FAQs

Holcroft Painting was founded in 2015 by Nick Holcroft. Starting with a small customer base, the company was inspired to uphold a Gold Standard for customer service and experience. More than a decade later, Holcroft Painting is one of the leading painting contractor in Cairns.

Yes, Holcroft Painting is a licensed and insured painting services company. These documents are always up to date to ensure that our clients and our team are protected.

No. For residential or commercial projects, it is not required that you be there during the project. It is up to you if you prefer to be on-premises while the crew is working. Nonetheless, our team will give you daily project updates, and you’re invited to do a final walkthrough with a member of the team before we complete your project. Customer satisfaction is our priority, and our work isn’t done unless you’re satisfied with the result.

No. Your designated team will cover and protect furniture and floors to protect them during their work. If there’s a delicate piece of furniture that’s tricky to move, you may want to remove it before the workers arrive. Or, you can also notify your designated project manager before they begin the project to take the necessary measures.

We pride ourselves on flexibility and understand that each person’s schedule is unique. In order to accommodate tight schedules, we have painting crews that work on the weekends.

Absolutely! For interior painting projects, you can still complete the project without having to worry about water damage. We also use the right type of paint and techniques to help the paint dry faster. In most cases, the time it takes for the paint to dry is almost the same as painting during warmer dry weather conditions.

Your happiness is our first priority. If, for any reason, you are unhappy with the results, we will come back to resolve the issue until you are satisfied.

Contact us today we’d be happy to answer any questions or concerns!